Terms and Conditions

Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.


Before placing an order, if you have any queries relating to these terms and conditions, email our customer services team. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.


Once your order has been confirmed, we will not be able to make any changes.


In our dealings with you, we work on the assumption that all sales are to private consumers.


How to Order 

Ordering from eminence-mode.com couldn't be easier! Just follow these simple steps:


  1. 1. Browse using the options down the left hand side or enter a product description in the search box. When you are ready to buy simply click on add to bag


  1. 2. Click on continue shopping or proceed to the checkout.


  1. 3. Make and update any changes to your order and remember to enter and verify your promotional code if you have one.


  1. 4. Click on continue shopping or continue to checkout.


  1. 5. Select new customers and fill in your details to register with us. Make a note of your password, as you will need it to keep track of your order and to shop with us again.


  1. 6. Check your order and choose your delivery option.


  1. 7. Select your method of payment, enter the details then click on confirm and pay.


  1. 8. Make a note of your order number.


  1. 9. We will send you a confirmation email to confirm that we are processing your order and another one when your order has been despatched.